Add Multiple Contact Persons For a Supplier

Once you have created a supplier in kolum, you can add multiple contact persons under that supplier’s profile. This helps you include all relevant people you know on the supplier side, ensuring they receive invitations and can provide emissions data directly in kolum.

Important points to know before you start:

• You can add as many contact persons as needed for each supplier.

• Only the default contact person will receive the supplier invitation when you invite or bulk invite suppliers from the main supplier page.

• If you want to invite other contact persons you have added, you will need to send the invitation manually from within the supplier’s profile.

• For security, ensure that the email addresses of contact persons use the same domain as the supplier’s company.

• Each invited contact person will receive an email, allowing them to create their own account in kolum.

• When a supplier’s contact person logs in, they will see the prefilled supplier information you entered during supplier creation, which they can review and edit on their end.

• The supplier will see your company in their “Buyers” section and will be able to submit emissions data for articles you have assigned to them.

• You can change the default contact person at any time within the supplier profile.

• If you need to re-invite a contact, it is recommended to wait at least 24 hours before resending the invitation to the same person.

How to Add Multiple Contact Persons

1. Go to the Suppliers section From the left-hand sidebar, click on “Suppliers” under the “Supply Chain” section. This will open the list of all your suppliers.

2. Select the supplier you want to add contacts to Click on the supplier’s name in the list to open the detailed supplier profile.

3. Locate the Contact Persons section On the right-hand side of the supplier’s profile page, you will see the “Contact Persons” section. Here, you will see any contacts already added to the supplier.

4. Add a new contact person Click the “Add New” button in the Contact Persons section. This will open the contact person creation page.

5. Enter contact details Fill in the following fields:

• First name (required)

• Last name (required)

• Email (required, using the supplier’s domain)

• Phone (required)

Once you have filled out these fields, click “Create Contact Person” to add them to the supplier.

6. Managing invitations

• The default contact person will automatically receive the supplier invitation when you invite or bulk invite the supplier from the supplier list page.

• To invite other contact persons, go back to the supplier’s profile, find the contact you wish to invite in the Contact Persons section, and use the invitation option there to send them an invite manually.

• If you wish to change the default contact person, click the “Set Default” option next to the contact you want to make the default.

Why this is important

Adding multiple contact persons ensures:

• You can include the right stakeholders on the supplier side for emissions reporting and data sharing.

• Supplier onboarding is smoother, and emissions data can be provided by the correct contact, even if responsibilities change internally.

• Suppliers can immediately submit emissions data for assigned articles once onboarded, maintaining your data collection timelines in kolum.